Shocked???
<p>After an almost 6 months battle with FNB to get assistance, been sended up and down, told Im under debt review or some thing, I and then you got proof stating Im not, I even send proof that I have cell c accounts, recently opennd 2 clothing accounts, then how in this world is it possible to get the following sms????</p> <p><br />FNB - Mr Van Der Poel, your FNB Credit Card Application has been unsuccessful. Should you have any further queries, contact us on ********** . FNB - a div of FRB Ltd.</p> <p>I am not intrested in credit to buy a bank, I only asked for a credit card with a limit half my salary, purely to use while traveling for work and repaying in 2 days!!!! As you can clearly see on my bankstatement the amounts paid in by my campony on difrent dates?</p> <p>Who can assist with this very small request?</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Hi, I recieved feefback from 2 diffrent departments, first one state I am high risk, ths second state affordability. Previosly i was told i am under debt review and also no one was ever able to find my application???
I think that too many credit enquiries where done on my name as FNB seem to loose my applications on 6 accations, and that lowers your credit score. Secondly, how can they claim affortebility? I nevrer once filed in or gave any information regarding my spendings or how I alloacate my money? They cant just asume?
I recently opened an account with sterns as well as truworths man, and got aproved on the spot, I ve been with cell c for 6 years now, have a total of 6 contracts, how do you supose I was able to manage that if i was high risk or debt counceling or what so ever?
Ive even went as far as directing a mail to the CEO but still had no positive feexback!
Why is it such a mission for such an small request? Dont you want my bussiness?
Please assist with helpfull, positive feedback, it will be highly appreciated!
Kind regards
Llewellyn van der Poel
**********
Hi, I recieved feefback from 2 diffrent departments, first one state I am high risk, ths second state affordability. Previosly i was told i am under debt review and also no one was ever able to find my application???
I think that too many credit enquiries where done on my name as FNB seem to loose my applications on 6 accations, and that lowers your credit score. Secondly, how can they claim affortebility? I nevrer once filed in or gave any information regarding my spendings or how I alloacate my money? They cant just asume?
I recently opened an account with sterns as well as truworths man, and got aproved on the spot, I ve been with cell c for 6 years now, have a total of 6 contracts, how do you supose I was able to manage that if i was high risk or debt counceling or what so ever?
Ive even went as far as directing a mail to the CEO but still had no positive feexback!
Why is it such a mission for such an small request? Dont you want my bussiness?
Please assist with helpfull, positive feedback, it will be highly appreciated!
Kind regards
Llewellyn van der Poel
**********
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)