HS
Henryshongwe S

1 reviews | Active since May 2012

28 Feb 2018, 15:11

****ty ****ty Bank

I regret why l Left standard Bank to be with you. This is the most ****iest bank that l have ever come across with.

Poor service is their language... That's the only language they know.

You hold on the call center line for 20 minutes and and when u get through to a consultant they make you hold until you run out of AIRTIME.

No one phones you after all. You just get ignored.

**** this back Man.

All they know is to add additional stupid charges. Only God knows why I joined you.

Mxm

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2018, 15:27
Official

Hello Henrysh3 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***