**** service,port cnt b done,il

I went to fnb cresta 2weeks back opend acc was told about this bundle we're they give u an fnb branded cellphone and an investment acc.I opened them n took de cellphone little did I knw DT it only takes fnb sims,no one cared to advise me hev been back at the branchtrying to port mi mtn no 3times which is on prepaid keeps on get in declined I cald de call centre more than 4times they said they will investigate n get back to me nobody did.I'm new stuck wit a cellphone DT I cant use cuz I'm nt will in to change my nos that I hev been using foreva.according to fais act der was no disclosure from the consultant withregqrds towat he sold me.I'm at a point of returning cellphone and paying for what I've used n closing everything with u guys because of de disgusting service I'm getting.I'm paying for **** icant use.ur branches don't take calls which means I need to keep Rubin yo the branch to get for fedback or to sort this oit.for such a bank that advertises that they go all out I think ur service is disgusting,ur consultant are nt helpful including branch manager at cresta. I was ill advised n if nothing is done I will take this cellphone back pay for the to the branch and close almi acc