PN
Philile N
1 reviews | Active since Feb 2016
03 Feb 2016, 11:11
**** service
I tried to deposit about R4600 via the atm and the machine took the money without any hustle but when it came to completing the transaction it just printed a slip saying the transaction was unsuccessful. I walked into the branch and was told to fill in a form and the manager promised that the money would be transferred into my account within 5 days. I still haven't received it up to this day. What a ****ed up service. I WANT MY MONEY
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Feb 2016, 12:41Hello mandycans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Feb 2016, 12:41
Official
Hello mandycans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)