LC
Lance C

1 reviews | Active since Nov 2018

02 Nov 2018, 11:25

**** on a s**** service from FNB ***** -Tyrone Gounder

IAM DISGUSTED WITH FNB!!! in a nut shell- I have unfortunately been t****d in buying a ****** vehicle by some *** boys in PE, when the vehicle arrived to JHB and needed to be registered on my name it was noticed that this vehicle was ****** and the engine number was scratched off, all this happen in a short space of two weeks. I then notified FNB ***** about this which they advised to open a case at the SAPS which i did and they would freeze my money instantly . after opening the case, the cops needed to see the vehicle apon them seen the Micro bus it was immediately impounded. I sent all documents such as case number and statements which was needed to reverse my funds since this was promised. The *** boy who sold me this can or worms called FNB once he noticed my funds are frozen in his account and told FNB Millions of white lies which put FNB In a catch 22 situation, been the manipulating *** boy he is has made FNB think his some how his entitled to my R55000. Tyrone Gounder was given my case to look into , But it seems that Tyrone is another wolf in sheep skin or maybe FNB has changed the way they speak and handle clients over the phone. Tyrone feels the need to take advantage of my situation knowing the complete history, what pressure and stress i am encountering to a point were i am currently seen a professional to help me manage each day. Tyrone now has instructed both parties to get a court order and who ever comes first with a court order the funds will be released into their account the *** boy is holding onto my money and has changed the attention about his ****** vehicle , The cops have spoken to FNB (Tyrone) and the cops have mentioned a case number is good enough ,no Tyrone wants a court order siding with a *****. this court order request will cost me over R10 000 as explained to him leaving me in more cost to reclaim my own funds , I am struggling with logic . its now gotten to a Point were he is very rude towards me over the phone and slams the phone down on me!!!!, This has made me feel so helpless---I am in so much shock and helpless FNB ***** cannot throw a life line jacket after banking with these people and trusting them with MY money......leaving me helpless and no other option to welcome a interview with News 24 and writing to Hello peter , I know these are not FNB values and the way they do things All i ask for my money back and Plee that someone hears me out. Tyrone should not be in his current position at FNB ***** action must be taken... .This man has violated my rights as an FNB Customer. He has no phone Etiquette to tell a FNB customer i will slam this phone down now and actually does it- i have all phone calls for anyone disposable.. This is **** on a s****!!! I will keep posting on this platform until his dismissed for his barbaric behaviors!!!!!

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2018, 11:52
Official

Good Day Mr Crawford

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2018, 12:13
Official

Good Day Mr Crawford

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***