1 reviews | Active since Oct 2017
**** bank
Fnb is dam useless
Fir a month I am trying to close a temporary loan that I took and for some reason no one can contact me about it
I have being calling and sending emails to ********** za
The managers at fnb are never ****en available and the staff are dam useless
If you don't complain then you won't hear from this **** bank
They laid a judgement against my name for a loan but they can't for some reason contact me back to settle this account
To the big management that is going to read this complaint I think you need to employ better staff people who will do the job so that customers don't have to complain about fnb if you need so tips let me know
Now all I need to do is settle my account so that I can close it and move on with my life
If that is to hard with your bank please let me know
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
