Shereece from FNB business banking you have terrible communication s****s! FNB you allow *****!

Today just before 11:30 I called business banking to reverse an unauthorised debit order only to be told that it was a transaction when I asked how did this happen without my pin Shereece failed to explain and said that she also does not know she kept on asking her colleagues certain things and kept me on the line for more 18 minutes this is excluding the authentication process, even when she was explaining what happened she sounded rubbed off as if I was not supposed to ask questions.

While I was still on the line confirming my email address and she pretended to be having a signal problem and deliberately hung up on me, my email address is on my profile but yet even after confirming it with her she could not send the forms she said she was going to send, she sounded exhausted and kept on sighing, people that behave like this should be removed and lets have people that really want to work and know exactly what customer services is

FNB allows transactions to go through people's accounts without them knowing and further fail to explain what happened and hire people like Shereece who are clueless and have no telephone manners. This means my business money is not safe can I have my account closed immediately, I will report the transaction as ********** myself since FNB and its employees cannot do it! This bank is not safe, ***** happens now and again and no one really cares about the customers as long as they get their monthly service fees and other fees.

I am fed up with FNB! it explains why most people run to other banks, anyone can go through my account and take money as they please! How then can we do successful businesses? You are in no support of businesses you only care about yourselves FNB! You are *****!