1 reviews | Active since Feb 2012
Sheer lack of providing accurate information
I made a credit card application 9 working days ago, to which I was approved blah blah.<br> Now since then I have not heard a damb thing regarding my card, CCD made a call to arrange delivery to which I wasnt able to take the call at the time and asked if they could call in 10 minutes. Surprise surprise! they never did.<br> <br> Now as it turns out, I have to have the card physically in my hands to have access to the funds, arg so now believe it or not im sitting here begging for debt. Under FNB's advi*****t to take the card under circumstances I needed the funds. But now I kind of feel well ***** it. I dont need this, I mean where it gets even better is when im told that I must follow up with the couriers to get my card? ***! seriously...<br> <br> F-this im moving banks!
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 627186.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 627186.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
