MM
Marvin M

1 reviews | Active since Jun 2015

08 Jun 2015, 17:48

Sheer Harrasment

I was told that there will deliver my New gold cheque card but when I got to work the delivery guys were already at my work place and harassing me telling me that I am wasting their time as they have other deliveries to make. I had to leave my meeting with my General Manager to attend to this rude delivery man.<br> <br> I don't know if this knows that with out my job I don't need the gold card because I wont have a salary being deposited into my Gold Cheque account. The service was unacceptable.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jun 2015, 12:40
Official
Hello Mo****a,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 700977.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)