she was willing to help me

I wanted to be re issued with a debit card after several attempt at umlazi mega city, clairwood fnb and mobeni with no luck she was prepared to help me as a costomer all other branches were not even willing to listen tomy story i went to kwamnyandu mbali did listen to my story because i needed the money in my account.to other branches i mention service is very poor.worst part mega city easy plan branch only 2 people were working the office was full. Thanks again mbali u saved my day after horrible service i had recieved.that is what i call customer service being able to listen to the customer.