JC
Jacques C
1 reviews | Active since May 2009
04 Feb 2020, 15:56
Share Saver (no auto execute) ???
Dear FNB, I logged a simple query to the investment desk, no reply at all.
Firstly, I asked that Lebogang Mochakachaki please ask the share investment CEO (Aneesa Razack) please email me.
Mr Mochakachki rep****, he cant do that. My reply to that, OK, let me rather hello peter FNB to get the right people involved
Why wasnt the auto buy executed on the share saver yesterday ? I emailed the investment 2 times in 48 hours, no reply.
Alternatively, can the premier CEO get in contact with me via email please (mr Kamal Kalian)
Thanks
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
04 Feb 2020, 16:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Feb 2020, 16:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
JC
Jacques C's updateReviewer Update
04 Feb 2020, 16:49Dear FNB,
it helps nothing if someone from customer care's phone a client, let it ring 3 times and then nothing
+***
Who ever works on that number, learn some decency to call back if the client isnt available
it helps nothing if someone from customer care's phone a client, let it ring 3 times and then nothing
+***
Who ever works on that number, learn some decency to call back if the client isnt available
JC
Jacques C's update04 Feb 2020, 16:49
Reviewer Update
Dear FNB,
it helps nothing if someone from customer care's phone a client, let it ring 3 times and then nothing
+***
Who ever works on that number, learn some decency to call back if the client isnt available
it helps nothing if someone from customer care's phone a client, let it ring 3 times and then nothing
+***
Who ever works on that number, learn some decency to call back if the client isnt available
JC
Jacques C's updateReviewer Update
04 Feb 2020, 16:50Plus ***8
JC
Jacques C's update04 Feb 2020, 16:50
Reviewer Update
Plus ***8