DS
Dewald S
1 reviews | Active since Oct 2014
04 Nov 2015, 08:14
Share Saver and Flexi Fixed Deposit aacounts
I went to FNB about 2 months ago and asked them to stop both my Flexi Fixed deposit account's and my share saver account and they only stopped one flexi fixed deposit. That is very bad service because the lady that day told me that she will stop it immediately and that the money will be transferred to my account. Guess what I am still waiting! Bad bad service can not work with people like this!
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Nov 2015, 08:23Hello 12Dewald12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 08:23
Official
Hello 12Dewald12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)