JS
Jaco S

1 reviews | Active since Jan 2013

26 Apr 2017, 09:50

Share Saver Account Problems

<p>A few months back I asked for my Share Saver account to be closed, because I opened a Tax Free Shares Account. But to date nothing has happened about that and it is still open. I contacted the Investment department which only told me months ago that they will make a note on the file for it to be closed. Hasn't happened yet!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2017, 10:17
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)