JvdM
Jacob van der Merwe

1 reviews | Active since Dec 2017

19 Dec 2017, 16:40

Share price misquote

FNB move shares in my account and balances without contacting their clients. Some clients are treated with unfair advantages because of errors caused by their systems. I have lost potential share profits due to very bad service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2017, 10:24
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)