SS
Subhaan S

1 reviews | Active since Dec 2010

12 Apr 2021, 12:28

Share Investor Waste of Time

I have been trying to close my Share Investor Account, which you cannot do on the app, nor at the branch. I called the number and have spent a lot of airtime simply holding on the call (how can you justify 20 minutes of holding a call whilst the consumer pays?).

I want this account closed, please call me to assist.

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Replies (1)
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Subhaan S's update16 Apr 2021, 11:24
Reviewer Update
It's been 4 days and still no assistance. What has happened to FnB's customer service? This is a shambles. It's getting closer to the debit date, I want this closed prior.