1 reviews | Active since Jun 2016
Share Investor Account
<p>I opened a Share Investor account online but unfortunately the account does not fit me needs. I have requested FNB 3 times to close the share investor account but with no luck or feedback. I am premier client and receive an email as confirmation that they will attend to my request but no feedback after that. FNB prides itself and markets that their online bankers are available to attend to their clients needs but clearly this is not the case.</p>
Good Day Mrs Bouillon,
kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mrs Bouillon,
kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)