NK
Nobuhle K

1 reviews | Active since Nov 2009

27 Jul 2015, 10:58

SHARE builer = TOTAL *******

Hi<br> <br> i have an account with FNB for share builder. when you buy shares you have an option to set a limit and i ALWAYS do that, last week i bought other shares and set a limiy but they went and processed the shares over my set limit, i WANT MY MONEY BACK, this is nonsense, you can deceive me to set a limit when you know you will still use your own limit, this is bull. i wouldny buy any share 3Xactual price.<br> <br> Also there is no option to buy multiple shares, so they charge us for each and every share you buy, this is also nonsense and doesnt make sense to me as a consumer. please revert back those ridiculous shares you bought and give me my money, cant pay for this bull.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2015, 12:04
Official
Hello NobuhleK,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728333.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)