Shameful Service

IT is now 56 days since we requested FNB to correct an EFT FNB reversed on 31 July 2025

The beneficiary did not receive the payment and the funds were not put back into the current account

FNB allocated this task to their employee Hulisani Madzivhandlia, 56 days ago but he does not how how to resolve it and hasn't bothered to ask anyone else at FNB to help him

SO FNB HAVE CONVINIENTLY JUST DONE NOTHING !!!!

We have sent many complaints to FNB as well as going into the branch on numerous occasions but nothing is being done

PLEASE PEOPLE , BE VERY AWARE OF FNB - THEY CANNOT RESOLVE THEIR OWN ERRORS \ DISGUSTING !111