MD
Melody D
1 reviews | Active since Jul 2022
14 Jul 2022, 15:13
Shameful Service
I have requested a statement for my home loan for a specific period that covers a year. I've had endless frustrations as they have, four times, sent me the wrong dates.
The App and other online platforms have been of no help. This is all part of the reason I'm now really considering moving my home loan to another bank. When FNB can't even get a bank statement request right.
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Replies (2)MD
Melody D's updateReviewer Update
14 Jul 2022, 17:02Hi, noted... let's wait and see.
MD
Melody D's update14 Jul 2022, 17:02
Reviewer Update
Hi, noted... let's wait and see.
MD
Melody D's updateReviewer Update
15 Jul 2022, 16:05FNB did follow up with this very frustrating issue. I am relieved to report that they were able to resolve the issue today, and I can now consider the matter closed.
MD
Melody D's update15 Jul 2022, 16:05
Reviewer Update
FNB did follow up with this very frustrating issue. I am relieved to report that they were able to resolve the issue today, and I can now consider the matter closed.