PK
PM K
1 reviews | Active since Feb 2011
13 Jun 2015, 10:51
Shame On You - Shame - Delivering a Cancelled Card
Well I did not think they could top it!! Last week they did not deliver my new card. After calling me twice and I must say not very friendly I got mixed messages about where my card will be delivered. So just before I went to Menlyn Branch the UTI guy rocks up and delivered my card... Gave him all my stuff but when I go onto my account to activate I see they have already cancelled this card and issued a new one.... Sham on you<br> shame shame shame!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
13 Jun 2015, 11:11Hello dkockk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703118.
Regards,
Complaints Resolution
Naomi Petersen
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703118.
Regards,
Complaints Resolution
Naomi Petersen
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Jun 2015, 11:11
Official
Hello dkockk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703118.
Regards,
Complaints Resolution
Naomi Petersen
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703118.
Regards,
Complaints Resolution
Naomi Petersen
Email address: ***
Tel number: *** (option one)