SW
Susi W

1 reviews | Active since Mar 2009

31 May 2018, 19:04

Shame on you FNB Home loans

How you can employ people like Riaan Lieb.... is beyond me. Does he realize he is messing with people’s lives ? The amount of agree he caused over the past 6 weeks was shear hell. He doesn’t tak call so maybe you should take his phone away . And to top it all he then sends the documents to a lawyer in Pretoria when the property is in Roodepoort. Maybe he should drive there fetch them and deliver for signature and then take them back. Not even going to mention the amount of airtime used trying to contact him or his supervisor Elaine. And all this with a premier client . Shame on you FNB Home loans

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2018, 09:16
Official

Good day Susi,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)