SHAME ON YOU FNB !!!

I am totally disgusted with FNB. Having being retrenched twice in a row - second being because of Covid - I have been trying to arrange for my FNB Credit Card to be covered by an insurance policy (yes you guessed it... FNB insurance) - since... At one stage some staff member from FNB called me to say I was not covered for retrenchment. After getting my policy - it says it is covered. SHAME ON YOU FNB!!!