DS
Donovan S
1 reviews | Active since May 2011
07 Aug 2015, 17:10
Shame on You
My wife and I arrived with our two infants to the Slow lounge and were turned away while other people were allowed to enter because we \only"held platinum credit cards and they were only accepting platinum cards in an hour's time. I was them pointed out the right to refuse entry aspect of the terms and conditions"
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Aug 2015, 08:04Hello dschreuder,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference *** and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference *** and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply08 Aug 2015, 08:04
Official
Hello dschreuder,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference *** and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference *** and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)