Shame on what you have become

I am totally abhorred and disgusted at FNB .Your service is below 0 and your mannerism to ripp of clients is so demeaning and outright pathetic. You changed my savings account to a cheque account without my permission. you then allowed online purchases off my account when there were no funds available, now you have charged me for insufficient funds , an amount of R200. I have tried to resolve this on your online platform with your team of bankers, needless to say , useless as ever . Still no feedback , To top of your *********** manner of business , I had transferred monies from my trade account and it still has not appeared in my account . I spoke to your untrained, unhelpful staff in your call center and was on the phone for 45 minutes being transferred from pillar to post l. I spoke to six ***********s and none of them were able to help me . Why in the name of logic will I want a cheque account when I barely use the account .

I want my monies back , and maybe in 2035 you can let me know about my trade monies .

Your consultants said they work remotely , perhaps that's why the service is so putrid , I am still waiting on the so called manager to call me . Well what is left to be said , because if the staff are so useless then the manager is the result of it and why should a useless manager call me back . He or she was probably working remotely with a bottle of black label next to them.

Please keep this complaint because your company is surely heading to the drain ,. Your caliber of staff are useless, your service sucks and sadly you are dirty to be ripping people off like this

Shame on your manager , the staff and the whole mediocre organization .

YOU ARE SO PATHETIC