NK
NOMSA K

1 reviews | Active since Apr 2019

03 Apr 2019, 14:01

SHAME ON FNB!

I had a personal loan with FNB there after I got retrenched from work and I informed FNB, for a year in continued paying the loan, then ran out of money, I called them and made and arrangement to pay a lesser installment and I kept on depositing money in my account. As we speak now the account is up to date. Fnb is debiting me every month but now they listed a default judgement on credit bureau under my name. After working so hard to pay themail now they blacklist me? What is a default when you are still paying. I want my name cleared ASAP on the credit bureau. I meant a letter clearing my name. Shame on FNB! I have been a customer for many years. Very upset and disappointed.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 15:14
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards ,
Hello Peter Complaints Team

*** (option one)