Shafik has not answered

<p>I have emailed Shafik Solomon 3 times: 23.01.2017 at 10H35am, 23.01.2017 13H15pm and 24.01.2017 at 09H50am. I have had no response, no read receipt or no out of office. I left 3 voice mails yesterday and 2 today to no call backs. So I called the premier suite today at 16H25 and spoke to Clinton you confirmed that Shafik is at work (hence the no out of office as he was at work) (hence then why did I not get a read receipt or call back or email feedback.) Clinton then advised me that he spoke to Shafik and I must make note that Shafik is a manager and that I must not bother him as he has meetings and things to attend to. Well let me reply to that - I am a customer and I need attention so he can just attend to me. The service is outrageous it was due to no service from card division and premier banking that I was esculated to Shafik and if he is now not willing to deal with me then he must put this in writing and not send little messages with Clinton on how he is a manager that is too busy in meetings to attend to a client - really too busy to help - FNB - how may we NOT help you</p> <p> </p>