RJ
Ramiro J
1 reviews | Active since Aug 2023
02 Aug 2023, 14:31
Sevure-Chat is useless
FNB Secure-Chat. Pointless waist of time and effort. You will be sent from one agent to another until you are blue in the face. I was transferred 6 times and finally decided to end the chat.
FNB soon soon I move everything.
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Replies (1)RJ
Ramiro J's updateReviewer Update
02 Aug 2023, 15:14Fnb this is the fundamental problem with your company...
You have 1 team that only specializes in 1 field. Now you are asking me to email my complaints to the "FNB Hello Peter" department.
There is more than 1000 FNB departments that only know how to transfer me to another department.
You have 1 team that only specializes in 1 field. Now you are asking me to email my complaints to the "FNB Hello Peter" department.
There is more than 1000 FNB departments that only know how to transfer me to another department.
RJ
Ramiro J's update02 Aug 2023, 15:14
Reviewer Update
Fnb this is the fundamental problem with your company...
You have 1 team that only specializes in 1 field. Now you are asking me to email my complaints to the "FNB Hello Peter" department.
There is more than 1000 FNB departments that only know how to transfer me to another department.
You have 1 team that only specializes in 1 field. Now you are asking me to email my complaints to the "FNB Hello Peter" department.
There is more than 1000 FNB departments that only know how to transfer me to another department.