1 reviews | Active since Sept 2016

01 Nov 2019, 12:26

Settlement/Paid up letter

Made payment on 19 Oct 2019 waiting for a paid up letter on my credit card account. Calling then they dont answer. Emailed then they just avoid or ignore me. This is extremely bad service. I am closing all my accounts from them. Dont want to pay for this utter poor service again. Just help me in order for me to never use your service again.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2019, 12:59
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

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