Settlement Saga
<p>I received a settlement amount for my credit card in December 2016, and settled the exact amount and now I get calls from fnb saying I owe them. Just when I think it will be sorted, I receive a statement of my revolving loan, which I settled as well, and the consultant said is closed. But now I owe them on this account as well.</p> <p>This is al incompetency, in unfortunate that I like and trust fnb but then this is making me think otherwise.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)