MD
Magda D

1 reviews | Active since Jan 2014

06 May 2015, 15:28

Settlement of Ct Card Balance

I want to settle my account with you - but cannot get any person to assist me with the outstanding balance on my Kulula Credit Card.<br> <br> I have submitted a query on the FNB website and phoned the call centre - but still no balance.<br> <br> Please people - I dont want to borrow money - I actually want to give you money --- but you are making it very difficult for me.<br> Can someone just e-mail me a settlement amount please

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2015, 15:57
Official
Hello NeeRegtig,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)