1 reviews | Active since Feb 2018
Settlement letter
I settled my FNB loan account earlier this week. I then called loan dep and requested settlement letter. I was told to wait 45 working days. I means this bank want me to wait 45 days for a settlement letter. And to make things worse they do not update their accounts with itc. The money I paid does not even reflects on my credit profile
Good day Moloko,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Personal Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Moloko,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Personal Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)