1 reviews | Active since Apr 2011
Settlement Letter
I have paid my account in full on 30 November 2017 and am still waiting for my settlement letter which I need URGENTLY! Africa Bank give a one the same day. I indicated that it is urgent to get the letter otherwise I will lose finance for my vehicle. I would therefore request that such a letter be submitted to me ASAP.
Good day Christopher,
Thank you for your posting and for providing me with the requested information.
I have logged a formal complaint on your behalf and have escalated the matter to the Credit department who will investigate and provide feedback.
The complaint reference number is ***.
Pleas accept our apologies for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Christopher,
Thank you for your posting and for providing me with the requested information.
I have logged a formal complaint on your behalf and have escalated the matter to the Credit department who will investigate and provide feedback.
The complaint reference number is ***.
Pleas accept our apologies for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)