TK
Tasniem K

1 reviews | Active since Dec 2015

01 Aug 2022, 17:34

Settlement circle!!!

I've been trying to settle a revolving loan I thought was closed in 2021 for 2 months. I was told to call revolving loans. Revolving loans sent me to collections. Collections sent me to legal. Legal sent me back to collections. Going around in circles for 2 months. Still no closer to getting this settled. I went into the branch on Saturday 30 July, I was told that they dont work weekends so an email was sent. No response an interest is added every month.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Aug 2022, 09:17
Official
Good day 

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is: ***NF

For further request, you can email us on the below email address:

Email address:  *** Regards,
 
 Hello Peter Complaints Team