RV
Ranine V

1 reviews | Active since Mar 2009

19 Aug 2016, 06:11

Settlement Amounts Request

<p>I sent a mail on tuesday early morning requesting settlement figures for 2 accounts to close them in total. Up till now no one has rep****, everyone read it but with no response. This is absolutely ridiculous. You would think they would payment but no. Some of the departments just said its not there department and can't assist. I do not want to phone as they are rude in the call centers.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Aug 2016, 07:41
Official

Good Day

Thank you for taking m call earlier,please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 994359

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)