Settlement amount on credit card

<p>very disappointed that FNB credit card cannot assist with giving me a settlement letter for my credit card</p> <p> </p> <p>Called the call Centre and they advise it takes 24 hours to receive my email and then thereafter a further 3-5 working days for me to get the letter...</p> <p> </p> <p>Firstly, did I send my email via snail mail that it takes you 24 hours to receive it</p> <p> </p> <p>secondly, how can a settlement letter take 3- 5 working days?</p> <p> </p> <p>do you realize that you are charging me interest for every extra day that you are taking to send this letter</p> <p> </p> <p>if I were to default you would charge me interest but now when I want to settle you still want to charge me interest </p> <p> </p> <p>fix your system </p> <p> </p> <p>settlements should be provided immediately!!!!!!!</p>