GG
Givas G

1 reviews | Active since Nov 2013

04 Jul 2015, 07:58

Setting the record straight

Good day<br> <br> I would like to thank you on taking your time to look into my complaint although it was not resolved amicably. What I told you is what transpired but unfortunately ,the time we are living in machines are more trusted than human beings.I counted the notes I don't how many times and upto now I am still thinking that your machine ****** me.But from what your people said I wanted to make a score .I just took it as my own loss and I will put it behind. Personally when I get bad service I complain and when I receive good service I compliment u can even check your records.I don't want to be a \ difficult"client "

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2015, 08:54
Official
Hello MADZIBABA,

Thank you for taking the time to bring this to our attention. We would like to apologise for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 716461.

Regards,
Naomi Petersen
Complaints Resolution
Email address: ***
Tel number: *** (option one)