Setting standards they cant meet

<p>i dont know if its worth complaining any longer its been 3 weeks of endless battle with FNB to for them to deliver the card is such a mission to for them just to call also , i even lost count of people i've spoken to, last one was Bernadette from the complaints departments sounded like a snr person also full off empty promises , who also promised me that card word be delivered last friday 22/07 as usual nothing happened. i dont know if there's a problem with courier company or there's a communication barrier somewhere. One can only take so much excuses and apologies but this is realy UNACCEPTABLE. Verona Blom from complaints department another un necessary use off company resources and money to keep her in the company only sending main </p> <p>acknowledging that complaint has been received SO WHAT i dont need that , all i need is card. no excuses.</p> <p> </p>