VM
Vijay M

1 reviews | Active since Jan 2019

13 May 2019, 12:03

Services inconsistency

Worst services by FNB ,They blocked all my International again from 01-03-2018. I had logged an call to remove the block . But every knowledge less so called client services people doesn't know what to do .. They keep on transferring my call again and again to other departments.

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply13 May 2019, 13:42
Official
Good Day Vijay Manchikala
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: *** 

VM
Vijay M's update14 May 2019, 10:03
Reviewer Update
No one responded to me. Why this issue is occurring again and again. Every month i need call customer care or go the bank to give complete and they take many days to sort it out. Even if they sort the bank blocks it again with in 5 working days. No one provides reason why or how it was blocked.
VM
Vijay M's update14 May 2019, 10:25
Reviewer Update
Now even they blocked my number . When ever i choose credit card option to speak to a consultant ,the phone goes in mute and call gets disconnected after 15 minutes. No one want to resolve this issue or even to listen to me.
VM
Vijay M's update17 May 2019, 11:19
Reviewer Update
When this issue is going to get resolved ??