SS
Skosana S
1 reviews | Active since May 2014
17 Sept 2019, 13:10
Service!!!is this how u helping us as clients
After applying for my Prem cheque acc online, i had a chat with one of the bankers and told them i want my account to be pay as you tranact until i switch! am surprised when i log onto the app theres is monthly charge or R219.00 and decline purchases fee!the only fnb card i use is the gold one only because of my trust funds!!i need the charges to be reversed and am not switching to fnb il just stay with my capitec"peace of mind""
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FNB (First National Bank)'s replyOfficial
17 Sept 2019, 14:24Good day Seipati,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 14:24
Official
Good day Seipati,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***