LR
Lutfiya R

1 reviews | Active since Apr 2017

05 Apr 2017, 12:31

Service unreliable

<p>Hi. I have been receiving alot of calls on my cellphone /landline where the answering machine could not even pronounce my name correctly. To add to that, i am being harrassed by u with regards of my cheque account where i can only do payment on a monthly basis. I told one of the consultant a while back my reasons. I was working as a distributor but that has failed tremendously. At this moment i am trying to find some means of a job. That too has failed. I am cancelling every contract accounts i have just so i do not have debit orders in future. Please stop with calling me. Payment will be done month end like i always do. Yours truly ****ed off client </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2017, 12:46
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)