Service the worst

Greeting's FNB

This has been the most worst start ever to a business relationship with FNB

It was an up hill battle and today was the worst ever. When I tried to register for Internet Banking with our account number there was an error. Phoned business banking they could not help, then i was put through to online banking saying that i must go to the branch as the profile is *******, was not happy, then they phone back they cant get a hold of vaal mall. In my car i get and went to vaal mall, then it become a joke after joke, Lerato at the vaal mall tried her best to assist me, but even consultants on the phone did not know what they were doing, and finally to find the problem, its because there is a joint signed, so a call has been logged and now we must wait another 5 to 7 days to top it off one says there is a registration fee for online banking then there isnt so finally one said there is no hidden fees. I believe there is a R80 monthly fee and that should be that..... Was not happy with the fact that on the site we saw no monthly fees and even to go as far we didnt see anything relating to R80 a month

Must be honest it wouldn't surprise me if we move to another bank unless something changes fast and please assign us to a banker whom we can deal with directly... Any more hassles after this we are out.