Service Sucks - Dont feel like my money is safe

<p>I was offered an upgrade of my account from easy to Gold Cheque Account. I accepted the offer and did it all online.</p> <p> </p> <p>it has been three weeks now and i still have not received the card. What makes it worse is that i keep being sent from Branch to branch.</p> <p> </p> <p>No one is able to assist me.</p> <p> </p> <p>The scariest part is that the card i ordered is active when i check in my online profile even though i never received. to add salt to injury i have been charged a cancellation fee.</p> <p> </p> <p>Am actually at a point where am ready to change banks. I have never been this dissatisfied with FNB.</p>