HP
Henno P

1 reviews | Active since Oct 2010

31 Oct 2016, 17:28

Service please???

<p>I would like to know if there is another branch I can go to open a business account, because the three rivers branch only have 2 people at a six person station to assist everyone on month end. I dont know why it is like that in the first place ? I cannot take leave everyday to go to the bank to try open an account but there are not enough people to assist everyone timeously. or do you have specific days that there are more people available to tend to everybody coming in for service?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 12:23
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)