1 reviews | Active since Jul 2011
Service - or lack there of.
<p>I am very disappointed in the service that I have received from FNB, Gavin Moodley. Every time that I have phoned to have a problem sorted out as opposed to going into the bank....he does not sort it out and I have to go into the bank. All of these problems could have been sorted out there and then.</p> <p> </p> <p>Yes I don't want to go into the bank because then I would bank with someone else, where the queues are shorter and the bank charges are lower. Get your customer service sorted out FNB it is shocking.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
