tT
thabelo T
1 reviews | Active since Nov 2020
02 Jan 2022, 14:32
Service of the lowest quality.... Disgraceful!!!!!
Ive settled my loan with their sister company Directaxis, but Directaxis still haven't cancelled the debit order. Now FNB won't allow me to reverse that amount...
Such poor service...
Im also still waiting for FNB to resolve my other debit order disputes regarding the life insurance.
I hate FNB, I really do....
Helpful (0)
Replies (3)0
Replies (3)tT
thabelo T's updateReviewer Update
02 Jan 2022, 14:35I cancelled a monthly automatic money transfer from my cheque account t to my savings almost a year ago. Every month I get notification saying that the "transfer has been declined".. Its all good and proper that it gets declined, but I just discovered that FNB is charging me "Failed transaction fees" for this even when I specifically cancelled this feature!!
This is absolutely ridiculous.... Someone needs to reverse those fees that I was charged for a service Im no longer using!!!]
FNB is really a disgrace!!!!
This is absolutely ridiculous.... Someone needs to reverse those fees that I was charged for a service Im no longer using!!!]
FNB is really a disgrace!!!!
tT
thabelo T's update02 Jan 2022, 14:35
Reviewer Update
I cancelled a monthly automatic money transfer from my cheque account t to my savings almost a year ago. Every month I get notification saying that the "transfer has been declined".. Its all good and proper that it gets declined, but I just discovered that FNB is charging me "Failed transaction fees" for this even when I specifically cancelled this feature!!
This is absolutely ridiculous.... Someone needs to reverse those fees that I was charged for a service Im no longer using!!!]
FNB is really a disgrace!!!!
This is absolutely ridiculous.... Someone needs to reverse those fees that I was charged for a service Im no longer using!!!]
FNB is really a disgrace!!!!
tT
thabelo T's updateReviewer Update
03 Jan 2022, 11:16Its always the same response, and no one does anything about it. Im been charged "reversal fees" every month on a product that was cancelled over 6 months ago. This is unacceptable.
While you are at it work on refunding those charges.
While you are at it work on refunding those charges.
tT
thabelo T's update03 Jan 2022, 11:16
Reviewer Update
Its always the same response, and no one does anything about it. Im been charged "reversal fees" every month on a product that was cancelled over 6 months ago. This is unacceptable.
While you are at it work on refunding those charges.
While you are at it work on refunding those charges.
tT
thabelo T's updateReviewer Update
03 Feb 2022, 15:58That service still hasnt been cancelled, and Fnb has been charging me R8. 50 for that service for over 12 months now....
This is absolutely ridiculous, disgust8ng at most!!!!
How hard is it to cancel a service and refund my money?
FNB and DIRECTAXIS ARE CUT FROM THE SAME CLOTH....
Atrocious service!!!!
This is absolutely ridiculous, disgust8ng at most!!!!
How hard is it to cancel a service and refund my money?
FNB and DIRECTAXIS ARE CUT FROM THE SAME CLOTH....
Atrocious service!!!!
tT
thabelo T's update03 Feb 2022, 15:58
Reviewer Update
That service still hasnt been cancelled, and Fnb has been charging me R8. 50 for that service for over 12 months now....
This is absolutely ridiculous, disgust8ng at most!!!!
How hard is it to cancel a service and refund my money?
FNB and DIRECTAXIS ARE CUT FROM THE SAME CLOTH....
Atrocious service!!!!
This is absolutely ridiculous, disgust8ng at most!!!!
How hard is it to cancel a service and refund my money?
FNB and DIRECTAXIS ARE CUT FROM THE SAME CLOTH....
Atrocious service!!!!