service nightmare.

Tried to switch a debit order today. The loans department transferred me to 4 different agents. None speak properly, and they all just pass you on. This is one of the reasons I am moving from FNB. Don't think the branch is any better. Cape Gate has the worst person to manage the front door in front and made me wait while she sorts an app at the front door. With others also waiting, the line just became longer. When I asked to speak to the manager, just ignored the request and continued to help clients at the door.