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Nicki X
1 reviews | Active since Aug 2016
18 Nov 2019, 12:23
Service needed
It seems as if the only way to get any service from FNB is to complain. I have app**** for a crestor card more than a month ago. It took them ages to advise what was outstanding. I sent through all the documents on the 11/11/2019. I called on the 14th when I still had not recieved feedback only to be told that the documents were only being uploaded when I called, which means nothing would have been down if I hadn't called. I called again to follow up and was "helped" by a rude consultant who chose to just transfer me on. I am moving banks due to service. I either want to close all fnb accounts I have been struggling with or have someone who is knowledgable and can assist
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Replies (3)NX
Nicki X's updateReviewer Update
18 Nov 2019, 13:47I see 2 missed calls on my phone, I'm not sure if it is FNB. A voice message would have been appreciated as I do attend meetings and am not always available telephonically. Hence my frustration of having to call and follow up on poor or lack of service
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Nicki X's update18 Nov 2019, 13:47
Reviewer Update
I see 2 missed calls on my phone, I'm not sure if it is FNB. A voice message would have been appreciated as I do attend meetings and am not always available telephonically. Hence my frustration of having to call and follow up on poor or lack of service
NX
Nicki X's updateReviewer Update
19 Nov 2019, 07:23Feedback: I received an e-mail from Keegan Dollie saying that I was to get a phone call. After the e-mail was received no call was received on my end. What is happening with the FNB service? It's just going from bad to worse. If my business is not welcome, I'm not limited to your bank. Kindly advise if you still want me as a client.
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Nicki X's update19 Nov 2019, 07:23
Reviewer Update
Feedback: I received an e-mail from Keegan Dollie saying that I was to get a phone call. After the e-mail was received no call was received on my end. What is happening with the FNB service? It's just going from bad to worse. If my business is not welcome, I'm not limited to your bank. Kindly advise if you still want me as a client.
NX
Nicki X's updateReviewer Update
19 Nov 2019, 10:13??????? STILL NO HELP!!!! can someone please contact me. I was given a general number to call (FNB card) and the line went dead, suspiciously when I was asking for a direct number. I'm tired of wasting my time and money calling in!!!
NX
Nicki X's update19 Nov 2019, 10:13
Reviewer Update
??????? STILL NO HELP!!!! can someone please contact me. I was given a general number to call (FNB card) and the line went dead, suspiciously when I was asking for a direct number. I'm tired of wasting my time and money calling in!!!