GM
Gomotsegang M

1 reviews | Active since Feb 2018

16 Feb 2018, 15:37

service is very poor and slow

I am currently at FNB branch Alexandra and i must say the service is so poor and they dont have enough staff, I have been waiting to be assisted for over an hour now. So disappointed FNB

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2018, 16:32
Official

Hello Gomotsegang-mokoena,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***