AK
Ancois K

1 reviews | Active since Aug 2016

28 Mar 2019, 15:06

Service is so so slow!!!!

Service is so slow!!!!!!! 3months to process an application, and still no feedback, can this really be??????????????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2019, 15:32
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)