1 reviews | Active since Nov 2015
service is bad
<p>Hi, good day this is now the second complain what I made, my name is Ewald Erasmus I'd nr ********** 185085 yesterday fnb send me an email and said my money is in prosess I phoned them to ask them when is the refund availible they said they don't now, the send me through to the temp loan department, I don't whant a temp loan or any loan, all I ask I whant my money today in my account no more stories of FNB, they took and took money out of my account just because they can they said so now I whant it back, all the money what they took last mont aswell</p>
Good Day,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for responding to my email, I have logged an official complaint and emailed you the reference number.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 947353
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good Day,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for responding to my email, I have logged an official complaint and emailed you the reference number.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 947353
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)